Capabilities
Every real, cited fact this site records about Anthropic's customer-support plugin.
Guru
Listed connector for the customer-support plugin.
HubSpot
Listed connector for the customer-support plugin.
Intercom
Listed connector for the customer-support plugin.
Jira
Listed connector for the customer-support plugin.
Microsoft 365
Listed connector for the customer-support plugin.
Notion
Listed connector for the customer-support plugin.
Slack
Listed connector for the customer-support plugin.
customer-support plugin
Triage tickets, draft responses, package escalations, research customer context, and turn resolved issues into knowledge base articles.
commands/
Slash commands invoked explicitly (e.g. the README's own examples: /sales:call-prep, /data:write-query) -- shared plugin directory structure applying to every plugin including customer-support.
.claude-plugin/plugin.json
Plugin manifest file. Shared plugin structure applying to every plugin including customer-support.
.mcp.json
Tool connections -- wires Claude to external tools (CRMs, project trackers, etc.) via MCP servers. Shared plugin structure applying to every plugin including customer-support.
skills/
Domain knowledge Claude draws on automatically -- part of the shared plugin directory structure documented in the parent repo README ("How Plugins Work"), applying to every plugin including customer-support.
Machine-readable version: GET /api/support-capabilities