{
  "support_capabilities": [
    {
      "id": "cap_conn_guru",
      "category": "connector",
      "name": "Guru",
      "description": "Listed connector for the customer-support plugin.",
      "source_url": "https://github.com/anthropics/knowledge-work-plugins/blob/main/README.md",
      "created_at": "2026-07-02 05:25:10",
      "cite_as": "https://subagentsupport.com/api/support-capabilities/cap_conn_guru"
    },
    {
      "id": "cap_conn_hubspot",
      "category": "connector",
      "name": "HubSpot",
      "description": "Listed connector for the customer-support plugin.",
      "source_url": "https://github.com/anthropics/knowledge-work-plugins/blob/main/README.md",
      "created_at": "2026-07-02 05:25:10",
      "cite_as": "https://subagentsupport.com/api/support-capabilities/cap_conn_hubspot"
    },
    {
      "id": "cap_conn_intercom",
      "category": "connector",
      "name": "Intercom",
      "description": "Listed connector for the customer-support plugin.",
      "source_url": "https://github.com/anthropics/knowledge-work-plugins/blob/main/README.md",
      "created_at": "2026-07-02 05:25:10",
      "cite_as": "https://subagentsupport.com/api/support-capabilities/cap_conn_intercom"
    },
    {
      "id": "cap_conn_jira",
      "category": "connector",
      "name": "Jira",
      "description": "Listed connector for the customer-support plugin.",
      "source_url": "https://github.com/anthropics/knowledge-work-plugins/blob/main/README.md",
      "created_at": "2026-07-02 05:25:10",
      "cite_as": "https://subagentsupport.com/api/support-capabilities/cap_conn_jira"
    },
    {
      "id": "cap_conn_m365",
      "category": "connector",
      "name": "Microsoft 365",
      "description": "Listed connector for the customer-support plugin.",
      "source_url": "https://github.com/anthropics/knowledge-work-plugins/blob/main/README.md",
      "created_at": "2026-07-02 05:25:10",
      "cite_as": "https://subagentsupport.com/api/support-capabilities/cap_conn_m365"
    },
    {
      "id": "cap_conn_notion",
      "category": "connector",
      "name": "Notion",
      "description": "Listed connector for the customer-support plugin.",
      "source_url": "https://github.com/anthropics/knowledge-work-plugins/blob/main/README.md",
      "created_at": "2026-07-02 05:25:10",
      "cite_as": "https://subagentsupport.com/api/support-capabilities/cap_conn_notion"
    },
    {
      "id": "cap_conn_slack",
      "category": "connector",
      "name": "Slack",
      "description": "Listed connector for the customer-support plugin.",
      "source_url": "https://github.com/anthropics/knowledge-work-plugins/blob/main/README.md",
      "created_at": "2026-07-02 05:25:10",
      "cite_as": "https://subagentsupport.com/api/support-capabilities/cap_conn_slack"
    },
    {
      "id": "cap_description",
      "category": "description",
      "name": "customer-support plugin",
      "description": "Triage tickets, draft responses, package escalations, research customer context, and turn resolved issues into knowledge base articles.",
      "source_url": "https://github.com/anthropics/knowledge-work-plugins/blob/main/README.md",
      "created_at": "2026-07-02 05:25:10",
      "cite_as": "https://subagentsupport.com/api/support-capabilities/cap_description"
    },
    {
      "id": "cap_struct_commands",
      "category": "structure",
      "name": "commands/",
      "description": "Slash commands invoked explicitly (e.g. the README's own examples: /sales:call-prep, /data:write-query) -- shared plugin directory structure applying to every plugin including customer-support.",
      "source_url": "https://github.com/anthropics/knowledge-work-plugins/blob/main/README.md",
      "created_at": "2026-07-02 05:25:10",
      "cite_as": "https://subagentsupport.com/api/support-capabilities/cap_struct_commands"
    },
    {
      "id": "cap_struct_manifest",
      "category": "structure",
      "name": ".claude-plugin/plugin.json",
      "description": "Plugin manifest file. Shared plugin structure applying to every plugin including customer-support.",
      "source_url": "https://github.com/anthropics/knowledge-work-plugins/blob/main/README.md",
      "created_at": "2026-07-02 05:25:10",
      "cite_as": "https://subagentsupport.com/api/support-capabilities/cap_struct_manifest"
    },
    {
      "id": "cap_struct_mcp",
      "category": "structure",
      "name": ".mcp.json",
      "description": "Tool connections -- wires Claude to external tools (CRMs, project trackers, etc.) via MCP servers. Shared plugin structure applying to every plugin including customer-support.",
      "source_url": "https://github.com/anthropics/knowledge-work-plugins/blob/main/README.md",
      "created_at": "2026-07-02 05:25:10",
      "cite_as": "https://subagentsupport.com/api/support-capabilities/cap_struct_mcp"
    },
    {
      "id": "cap_struct_skills",
      "category": "structure",
      "name": "skills/",
      "description": "Domain knowledge Claude draws on automatically -- part of the shared plugin directory structure documented in the parent repo README (\"How Plugins Work\"), applying to every plugin including customer-support.",
      "source_url": "https://github.com/anthropics/knowledge-work-plugins/blob/main/README.md",
      "created_at": "2026-07-02 05:25:10",
      "cite_as": "https://subagentsupport.com/api/support-capabilities/cap_struct_skills"
    }
  ]
}